Administrative Officer, Property, Sha Tin Call Centre - Hong Kong Jockey Club

10 days ago Hong Kong
Application Deadline - 27th Mar 2018 @ 12:00 am (BST)

You will:

Be one of the team members for a call center to provide excellent service to internal customers to solve their problems or needs in using the Club-wide facilities
Operates according to the standard of procedures or the directions set out by the Facilities Services Manager
Review the team operation process and procedures of as-it-status, suggest ways for improvement and help implement them
Coordinate with different service teams (i.e. technical and non-technical) of Property Facilities Management Department to attend the cases faced by customers in an efficient and effective way
Maintain an accurate system database of customer service requests to support the operational needs of Property Facilities Management

Apply For This Job
Newsletter Signup
Signup to receive our newsletter on all matters involving your career in sport!