Associate, Customer Service - San Francisco Giants
The Associate, Customer Service is responsible for providing exceptional customer service and ticket issue resolution through personalized, direct communication with Giants customers.
Provide prompt, accurate and courteous service to Giants customers via phone, email, chat and in-person communication.
Communicate ballpark policies, guidelines, procedures and general information in a clear and concise manner.
Assist Client Retention & Service Managers with Season Ticket Member related initiatives.