The Ticket Operations Associate will work closely with the Ticket Operations staff in the selling, printing, and distribution of single & group tickets, season packages, and special ticket events and initiatives. The Associate will assist in the processing of internal CRM departmental requests and will be instrumental in the implementation, execution and reporting of Nationals ticket offers, discounts, and promotions through the ProVenue ticketing system. The Associate will assist the Ticket Operations Department in providing a wider more intensive service net for our external customers and internal departments. 

The Ticket Operations Associate is expected to always provide exceptional customer service to patrons of Nationals Park. The Associate will be tasked with preparation and set up of the Box Office locations around Nationals Park and be heavily involved with servicing patrons within the Ticket Services Lobby on gamedays. Candidates should possess superior customer service & communication skills. The Associate should have the ability to interpret/diagnose problems and react quickly to find solutions in a fast-paced work environment.