An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Job Summary: Base Operators will have the primary responsibility of recording all work orders and incidents for all internal and external guests of Philips Arena in accordance with company policies and procedures. The base operator will be responsible for gathering the: who, what, when, where, and how of every incident into ISS 24/7 incident management software. Also, the base operator is responsible for completing all reports prior to leaving the event.