Business Intelligence Manager - Sharks Sports and Entertainment LLC
As part of the Business Analytics and Technology Team (BAT), the Business Intelligence team drives the use of data for better decision making across the organization. The BI team develops, implements, guides and supports business initiatives and objectives, in close collaboration with SSE’s functional group. The team is responsible for the overall data infrastructure of the organization, including CRM, data warehouse, CX platform, and CDP.
Essential Duties and Responsibilities:
- Responsible for the day-to-day BI reporting and analytic needs of the organization by ensuring data accuracy, building visualizations, automated reports and dashboards for functional areas, including Ticketing, Operations, Marketing, Executive and more.
- Serve as an internal consultant on use of data and analytics. Partner with functional areas to achieve goals & identify data-driven opportunities.
- Utilize internal and external data & systems to establish an understanding of customer behaviors and information.