Coordinator, Customer Experience - San Jose Sharks

6 days ago USA
Application Deadline - 11th Feb 2023 @ 12:00 am (GMT)

The Customer Experience (CX) Coordinator supports the strategic design, implementation, and optimization of all Sharks Sports & Entertainment- (SSE) CX programs and initiatives to ensure a best-in-class experience for every customer. Additionally, the CX Coordinator seeks to understand and translate what the customers are saying such that we retain their business, expand their lifetime value, and create ambassadors for each of the SSE properties including the San Jose Sharks, San Jose Barracuda, SAP Center at San Jose, Tech CU Arena, and the Sharks Ice Family of Rinks.

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