We are currently looking for enthusiastic Customer Service Representatives to increase membership sales by delivering exceptional customer service to new and existing members.

Key Responsibilities

Telephone Sales & Customer Service

• Conduct outbound sales calls and provide service to allocated members and/or a database of participants in order to sell memberships.
• Ensure all digital leads are resolved and actioned in a timely manner.
• Take inbound membership sales inquiries and provide accurate information to all enquiries.
• Convert membership sales inquiries to sales as per set targets.
• Maintain accurate records of all customer interactions and sales transactions.
• Conflict management and prompt follow up of any unresolved issues.