Customer Service, Membership & Sales - Melbourne United Basketball Club

7 days ago Australia
Application Deadline - 15th Jun 2023 @ 12:00 am (BST)

We are currently looking for enthusiastic Customer Service Representatives to increase membership sales by delivering exceptional customer service to new and existing members.

Key Responsibilities

Telephone Sales & Customer Service

  • Conduct outbound sales calls and provide service to allocated members and/or a database of participants in order to sell memberships.
  • Ensure all digital leads are resolved and actioned in a timely manner.
  • Take inbound membership sales inquiries and provide accurate information to all enquiries.
  • Convert membership sales inquiries to sales as per set targets.
  • Maintain accurate records of all customer interactions and sales transactions.
  • Conflict management and prompt follow up of any unresolved issues.
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