The Director of Premium will oversee a year-round business development platform to aggressively serve Premium Members as well as being a point of contact for Arizona Coyotes Premium Members delivering high level customer service and communication to these premium customers while directly managing and leading the Premium Activation team.  This position will be critical in strengthening Premium Partner relationships and achieving departmental success while working very closely with the ticketing and corporate partnerships department to develop and execute client engagement experiences to impactfully enhance retention, new business acquisition and overall revenue optimization objectives.