Director, Ticket Sales - Fresno Football Club
The Director of Ticket Sales & Service manages all ticket inventories and sales systems, operational functions, strategic planning, communications, and customer service. Supervises Box Office Manager, Account Executives, temporary sales staff, and assists in management & supervision of contracted sales/service account representatives. Assists with the marketing and promotions of ticketed events with the Marketing Manager and Fox Fleet staff & through email marketing platform. Manages ticket office budget, oversees sales goals, and optimizes sales opportunities. Prepares fiscal reports, settlements, and long-range forecasting for senior administration. Trains & motivates staff in all aspects of exemplarycustomer service. Reports to General Manager.