The Fan Relations Coordinator plays a critical role in the successful execution of the Club's ticket sales and service functions. This position is directly responsible for achieving season ticket sales goals for Real Salt Lake and Real Monarchs. You will deliver excellent customer service by building relationships and exceeding fan expectations. This is an at-will, full-time benefitted position.  

RESPONSIBILITIES INCLUDE: 

• Renews and up-sell the entire portfolio of Real Salt Lake, Utah Royals, and Real Monarchs season ticket members (STM) 
• Delivers a superior customer experience by building and maintaining long-lasting relationships, providing proactive service, and exceeding STM/fan expectations 
• Coordinates annual season ticket holder events, mailings, gifting, renewal campaigns, brochure designs, relocation events, and fence-sitter initiative 
• Actively assists customer service efforts that may occur during games including scanner issues, line management, seating issues, and general fan problems