Guest Services Supervisor - Phoenix Suns / Sports & Entertainment Services / Phoenix Mercury
The goal of Guest Relations is to enhance the Guest Experience at Talking Stick Resort Arena. This requires a team effort from all Guest Relations staff members, regardless of their assigned duty for that event. All Supervisors & Guest Relations staff members should welcome each Guest with enthusiasm, be proactive and offer assistance & thank every Guest. Supervisors should serve as “Guest Experience” role models & leaders to the Ambassadors, other departments and arena partners and remain knowledgeable about upcoming events, team status and other venue information.