As an In-House 2nd line IT Technician at British Cycling, you will play a pivotal role in ensuring the seamless operation of our IT infrastructure. Reporting directly to the Head of IT Operations and liaising closely with the IT Service Desk, you'll be a cornerstone of smooth operations. Based in our Manchester office, you will be the go-to expert for troubleshooting and resolving hardware and software issues, setting up and configuring new systems, and offering technical support to our dedicated staff. Your expertise will be crucial in managing our Microsoft-based technologies, including Azure and Office 365. Beyond the technical aspects, you will also be instrumental in training our team on new technologies and ensuring our systems are secure, updated, and running efficiently. Your contributions will directly impact the efficiency of our operations and the success of our transformation journey.