Premium Partnerships, Suite Service Gameday Ambassador - New York Jets

11 days ago USA
Application Deadline - 1st Jul 2024 @ 12:00 am (BST)

Integral part of the NY Jets Premium Partnerships Service team.  The primary responsibilities of this role are to assist with the execution of customer service deliverables during all NY Jets home games, including the welcoming & assisting of our suite partners, attaining pertinent information about suite partners’ gameday experience and providing best in class customer service.  The opportunity will provide an in-depth gameday experience of working with a professional sports team’s hospitality, service and sales groups. 
Responsibilities:

Welcome suite partners with a warm and friendly greeting at VIP gates as they enter MetLife Stadium Assist suite partners with general gameday needs, including navigating the stadium and accessing suite & club levels
Troubleshoot partners gameday issues such as parking, mobile tickets, directions, etc.   
Visit suites on designated suite levels and engage suite guests to seek valuable feedback to help learn more about their experience and ways we can continue to improve.
Verify all food and beverage needs are met and take action steps with stadium concessionaire personnel to execute any/all requests.

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