Senior Membership Sales Executive - Richmond Football Club

6 days ago Australia
Application Deadline - 23rd Jun 2024 @ 12:00 am (BST)

The Senior Membership Sales Executive will play a critical role in helping Richmond to build a unified, sustainable, and trusted football club that plays finals and brings premierships home to Punt Road.  They will do this by generating the maximum possible profit for the Club and whilst building the strongest possible emotional connection with our members and supporters.

This position will drive the Membership Sales Team towards consistently achieving and exceeding their key performance indicators through cultivating a sales and service culture. They will select and develop a high performing sales and service team who focus on sales and retention outcomes through outbound sales calls, upsell campaigns, product development, and inbound servicing.

KEY RESPONSIBILITIES:         

  1. Deliver outstanding customer service to all existing and prospective members to build high levels of satisfaction, trust, and commitment. Represent the club on Match Days and at events to service and support members.
  2. Lead the Membership Sales and Service Team in our efforts to generate the maximum possible profit for the Club whilst also building the strongest possible emotional connection with our members and supporters.
  3. Establish, communicate and drive sales and customer service KPIs, ensuring a positive experience with the Club at all member touchpoints.
Apply For This Job
Newsletter Signup
Signup to receive our newsletter on all matters involving your career in sport!