We are seeking an organised and professional administrator to join our Welfare and Coaching Team. You will bring experience from a customer‑facing administrative role, be confident in handling both telephone and email enquiries and working with standard programmes including Excel, Outlook, Teams and SharePoint.

Previous knowledge of the PVG Scheme and associated processes, along with experience managing confidential or sensitive information, is desirable.

With excellent communication and time‑management skills, you will be highly organised, reliable and able to work on your own initiative, maintaining accurate records while adapting to changing priorities.

About the Role
Reporting to the Welfare and Compliance Manager, you will act as a registered Signatory, verifying identities, reviewing and submitting PVG Scheme applications. You will process and record certificate results and self-declarations, maintaining accurate records and escalating suitability concerns where required.

In this customer facing role, you will play a key role in supporting our network of Club Welfare Officers with the application processes whilst also fielding and responding to all other PVG Scheme application enquiries.