This position entails selling tickets to the public at the Gainbridge Fieldhouse Box Office, being a guest relations ambassador during events, assisting with answering incoming telephone calls from guests and providing outstanding customer service.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Sell tickets at arena box office selling counter and act as guest relations during events.
• Enter appropriate guest information into computer, acquire payment, verify/process credit card charge if applicable and electronically send tickets to guest.
• Provide information to guests regarding various events as requested via phone and/or in person.
• Assist guests with ticket pickup from will call window.
• Assist guests with retrieval of their previously purchased mobile tickets when they are having challenges accessing these tickets on their mobile device.
• Other duties as assigned.