The Commercial Performance Manager will support the Head of Hospitality & Service Delivery in all aspects of day-to-day commercial and financial strategy, ensuring all catering operational decisions have sound commercial influence. They will also be responsible for managing the Commercial Team’s day-to-day operations. Tasks including budgeting, forecasting, labour planning, payroll, cost controls, commercial analysis, financial reporting, and procurement.

The Role:
 

• Manage the current catering supplier database, and work with the wider Procurement team to ensure that the business is achieving the strongest catering commercial return.  
• Support the Head of Department during procurement tender, renewal, or negotiation process with potential or existing suppliers. 
• Support the Head of Department by managing projects and keeping up to date with technological advances in the Catering and Football Venues industries to drive innovation that may benefit the business.  
• Full departmental analysis to maximise sales opportunities and reduce costs within the department to maximise profitability.  
• Work closely with all Catering Operation Managers daily to ensure good commercial awareness and that strategy is consistent throughout the business. 
• Crucial operation influence is required on match days within Hospitality and Public Catering areas, still undertaking commercial duties with an expectation to be a part of the operations teams and not just to influence  
• Manage the Commercial Department by monitoring all processes and ensuring consistency and deadlines are achieved (e.g. stock management procedures)
• Commercial Management of 7 budgets and business areas 
• Oversee the end-to-end payroll process for the casual workforce within the department.  
• Effective relationship management with key suppliers with regular site visits