The Ticket Operations Coordinator will support the overall ticket operations function, assisting with event builds, ticket fulfillment, customer service, box office operations, and general day-to-day ticketing needs. This role works closely with the Ticket Sales, Marketing, and Operations teams to help ensure a seamless ticketing experience for fans and partners.
 
Essential Duties and Responsibilities:

• Assist with the creation and maintenance of events in the ticketing system
• Build and manage price codes, plans, promotions, qualifiers, and holds
• Process season, group, and hospitality ticket orders
•  Support the Sales and Service teams with order entry, ticket fulfillment, payments, and mobile delivery
• Provide excellent customer service in-person, over the phone, and via email