The USA Triathlon (USAT) Customer Care Internship offers a unique and exciting opportunity to gain hands-on experience within the operations of a National Governing Body (NGB). This internship is specifically designed to immerse participants in the dynamic multisport industry, provide meaningful engagement with a wide range of diverse constituent groups, and offer insight into building a lasting career within the Olympic and Paralympic Movement.

As a Customer Care Intern, you will work closely with the Constituent Relationship Coordinator(s) and the broader Constituent Relations (CR) team to support all USAT constituent groups, including members, clubs, race directors, and coaches. This role is instrumental in helping constituents become passionate advocates for USAT by empowering them to fully realize the value of their investment in USAT certifications.

Primary responsibilities include delivering excellent customer service by responding to constituent questions and concerns with speed, accuracy, and professionalism. Interns will have the opportunity to develop and apply skills across various functions, including customer service, project development, administrative support, writing and editing, data management, and inventory management.