USA Wrestling is looking for three Seasonal Customer Service Representatives to provide direct customer service support for USA Wrestling’s event management software, USA Bracketing. This role involves learning and maintaining expert-level knowledge of our event management software to provide the highest quality real-time, hands-on support to our members who are using the software to manage their High School seasons, teams, and tournaments. The Customer Service Representative(s) will ensure quality service is provided with every customer interaction. 
 
The positions are part-time and remote. The positions will cover the season time frame from October 1 to March 31st. The part-time work week will average 20-25 hours per week to ensure that our members and State Associations have support while they are actively using the software. 
 
No candidate will be disqualified due to location, but priority consideration will be given to those who meet all qualifications and are based in Eastern, Mountain, and Pacific time zones.