Customer Support Specialist - SportsGrid

19 days ago Australia
Application Deadline - 23rd Jun 2025 @ 12:00 am (BST)

At SportsGrid, we empower sporting and member-based organisations across Australia through innovative technology. As the team behind platforms like revolutioniseSPORT, the Australian Sports Professionals Association, and Handover, we help thousands of clients simplify operations and focus on what really matters - making an impact in their communities.

We’re currently looking for a passionate, tech-savvy individual to join our Customer Service & Support Team. If you enjoy helping others, problem-solving, and working in a fast-paced, people-first environment, this could be the perfect opportunity for you.

In this role, you'll be on the frontline - responding to support tickets, emails, and phone calls from a wide range of users. Your day-to-day will include everything from answering "how-to" questions to diving deep into technical troubleshooting and offering creative, real-time solutions. Whether you’re helping a CEO of a national Olympic sporting body or a volunteer running a rural club, you’ll be making a real difference by ensuring they get the most out of the revolutioniseSPORT platform.

What makes this role unique is the diversity of people you'll interact with and the variety of challenges you’ll help solve. No two days are the same - and that’s exactly how we like it.

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