We are seeking a dynamic and guest-focused Director of Guest Experiences to support the overall operations at Grand Prix Plaza, with a strong emphasis on guest safety, guest experience, team development, financial oversight, and operational excellence. The Director of Guest Experiences will work closely with the General Manager to ensure seamless daily operations, uphold brand standards, and drive continuous improvement across all guest, team, and staff-facing touchpoints.

RESPONSIBILITIES:

• Support the General Manager in overseeing all operational aspects of the experiences and events at Grand Prix Plaza.
• Lead and mentor frontline teams to deliver exceptional guest service, ensuring safety, consistency, and hospitality.