Duty Manager, Canterbury Olympic Ice Rink - NSW Ice Skating Cooperative Ltd
Be part of the return of a Sydney sporting icon
After a multi-year closure and a significant upgrade funded under the NSW Government's WestInvest program, Canterbury Olympic Ice Rink is reopening its doors. Sydney's home of ice sports is back - a full Olympic-size rink with a new roof, a new olympic sized rink, upgraded amenities and a fresh look - and we're building the founding team that will bring it back to life.
We're recruiting several Duty Managers to lead our shifts from day one. You'll be a senior person in the building during your sessions: running the venue, leading the on-shift team, keeping our ice in top condition and making sure every skater - from first-timers to figure skaters, hockey players and speed skaters - has a safe and brilliant experience.
About the role
As Duty Manager, you'll take charge of the safe, smooth and customer-focused operation of the rink during rostered sessions. Reporting to the General Manager, you will:
- Open and close the venue and act as the responsible officer on shift
- Lead and coordinate rostered casual staff across reception, skate hire and rink-side
- Operate the ice resurfacer (Zamboni/Olympia) and maintain the ice to session and competition standard - full training provided
- Set the standard for great customer service on every shift - at reception, skate hire and rink-side
- Set the cultural standard for leadership, integrity and professionalism
- Lead food and beverage operations across the café and kiosk during sessions and events
- Manage events and functions on the day - birthday parties, group visits, private hire, club sessions and community events
- Oversee skate hire, venue presentation and safety inspections