Assist in the execution of superior customer service in all assigned premium seating areas in NRG Stadium (“Stadium”) in an effort to enhance the fan experience during Club home games and other Club-sponsored events as may be assigned.

Duties/Responsibilities:

• Conduct pre- and post-game checks of all premium seating areas of the Stadium.
• Assume station at designated area (i.e., VIP entrance, club level host and concierge desks, suite level, Director’s Club, etc.).
• Greet and welcome Suite and Club level guests as they enter the Stadium.
• Provide information on the Stadium, the Club and the city of Houston to all guests upon request.
• Resolve any service issues encountered by premium product guests on the Suite and Club levels.
• Assist with any special requests received from premium seating guests.
• Assist with premium giveaways as necessary.