Assist Houston Texans customer service staff at home gamedays and at other various Club–sponsored and Lone Star Sports and Entertainment events.

Duties & Responsibilities: 

• Answer all season ticket members’ questions and problems that may arise during gameday. 
• Oversee ADA seat exchanges through Ticketmaster software. 
• Assist Membership Services and Ticket Operations leadership with box office issues or other ticket-related problems that arise on gameday. 
• Provide exceptional guest services to all guests. 
• Support Ticket Resolution team as needed.  
• Assist full-time Club staff in handling customer service issues and providing resolution. 
• Perform various other tasks that may be assigned from time to time by the Membership Services and Ticket Operations leadership team.