The Norfolk Tides are seeking Gate Captains and Ticket Scanners to support the operation of Harbor Park on game days through exceptional customer service and a commitment to creating a welcoming, safe, and enjoyable experience for all fans. The Norfolk Tides are the Triple-A affiliate of the Baltimore Orioles.
Job Descriptions:
Gate Captain: responsible for staff at a designated stadium entrance, ensuring smooth guest entry, enforcing security and ticketing protocols, and providing leadership to ticket scanners.
Key Duties: 

• Supervise assigned gate staff and check bags.
• Resolve guest issues, escalate incidents as needed, and enforce entry policies.
• Assist with crowd control, gate flow, and emergency procedures.

Ticket Scanner: responsible for greeting guests at stadium entrances and ensuring valid entry by scanning tickets efficiently and accurately.