The Elevator Operator is responsible for assisting guests with safe and efficient transportation between stadium levels. Serving as a friendly and knowledgeable presence, this role greets guests, provides clear directions, and assists in maintaining accessibility and safety standards. As part of the role, Elevator Operators provide all guests with a safe, clean, comfortable, and family-friendly environment while visiting Highmark Stadium. 

SPECIFIC JOB DUTIES:

• Greet guests upon arrival, providing a friendly welcome while ensuring proper tickets or credentials for access.
• Transport guests between stadium levels while providing clear information regarding elevator access and stadium wayfinding.
• Monitor assigned areas to support guest safety, comfort and enjoyment, and report issues to Event
• Resolve guest concerns and situations effectively in conjunction with Stadium Security and Guest Experience Supervisors.
• Promote and share information about Fan Experience programs offered in the stadium.
• Assist guests with accessible service transportation communication, demonstrating a clear understanding of services provided.
• Perform additional duties as assigned.