Guest Experience Ticket Greeter provides guests with a seamless, efficient, and welcoming experience at Highmark Stadium. Ticket Greeters offer a friendly greeting to guests as they arrive, scan tickets, and help set the tone for a positive game day experience. Ultimately, the goal is to provide all guests with a safe, clean, comfortable, and family-friendly experience while visiting Highmark Stadium. 

SPECIFIC JOB DUTIES:

• Greet guests upon arrival and provide a friendly welcome and fond farewell.
• Accurately scan tickets to ensure valid entry for all guests.
• Assist guests in troubleshooting mobile ticketing issues through the Bills Mobile App.
• Provide accurate, detailed directions to and from stadium locations by utilizing provided resources including but not limited to; seating areas, restrooms, merchandise and food & beverage areas.
• Ensure guests entering Highmark Stadium are upholding the stadium’s policies and procedures.