The Head of Swim School (Aquatics) will lead the delivery of high-quality learn to swim, squad and aquatic programs, ensuring strong engagement with students, parents and the broader community. This role plays a key part in providing safe, compliant aquatic environments while maximising participation, retention and program growth.  As a member of the leadership team, you will work across facilities to optimise aquatic programming, lead and develop high-performing teams, and contribute to achieving Council and organisational outcomes.

Your responsibilities will include but not be limited to:

• Leading the delivery and continuous improvement of swim school, squad and school swimming programs
• Managing, developing and supporting a team of swim teachers and aquatic program staff
• Driving participation, retention and growth through a strong customer-focused culture
• Planning and delivering aquatic programs, events and seasonal initiatives aligned to community needs
• Optimising aquatic space programming to balance community use, revenue and experience
• Maintaining industry partnerships and staying across aquatic trends to inform program innovation
• Contributing to leadership outcomes by modelling organisational values and behaviours
• Championing outstanding customer service and delivering on the customer charter and service standards