Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary

Initiates and implement improvements to areas of responsibility
Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Replacement of defective hardware before, during and after events
Diagnoses of software, firmware & hardware errors and breakage
Maintain a thorough knowledge of the organization and adheres to all standards and practices