We’re on the hunt for a high-energy leader who can lead a shift, hype the team, and keep our soccer center running smoother than a clean pass in the final third. As a Lead Experience Associate, you’ll own the guest experience, guide your teammates, and bring big TOCA energy to everything you do. **owning the front desk- owns first and last impression**

Your Game Plan:

Own the Guest Experience (30%) 

• Greet guests like they’re VIPs (because they are!)
• Answer questions, solve problems, and spread good vibes (you lead the front desk experience!)
• Handle feedback with care and confidence

Coach & Champion Your Team (25%) 

• Run the shift like a mini-manager
• Delegate tasks, coach teammates, and bring the hype