At Victoria Racing Club (VRC), we’re not just about race days—we’re about creating unforgettable moments for members, guests and the broader community.

About the Opportunity

We have an exciting opportunity for a Membership & Customer Sales & Service Officer to join our Membership, Ticketing & Customer Operations team. In this customer-facing role, you’ll be at the centre of the member and patron experience, delivering exceptional service across all touchpoints - from inbox and phone enquiries to race day support.

Reporting to the Membership & Customer Sales & Services Lead, this role is ideal for someone who thrives in a fast-paced environment, enjoys engaging with people, and takes pride in delivering accurate, timely and high-quality service outcomes. You’ll play a key role in driving membership growth, retention and customer satisfaction while contributing to operational excellence across the function.