We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do.
 
Basic Function: 

• Responsible for providing exceptional customer service to all ticket holders of the Club's events at NRG Stadium.  
• Support and oversee communications for a client book of 1500+ season ticket accounts. 

Job Function (Duties & Responsibilities):

• Deliver outstanding customer service and establish a relationship with Texans season ticket members. 
• Guide members through the yearly season ticket renewal and seat relocation process. 
• Answer inbound Texans service line phone calls while assisting customers with ticketing and game day questions. 
• Troubleshoot day of event ticketing and seating issues alongside gameday staff.