Membership & Ticketing Coordinator, NSW Swifts - Netball NSW

6 hours ago Australia
Application Deadline - 31st Dec 2025 @ 12:00 am (GMT)

Do you have a unique voice and a passion for elite women’s sport? Want to be part of the iconic NSW Swifts? We might have your dream job!

We're looking for a fun, dedicated, and passionate Membership & Ticketing Coordinator to join our Champion Team.

Key Responsibilities

Membership & Ticketing

  • Manage daily operations of the Membership CRM (Archtics), including data cleansing, fulfillment, event setup, and payment plan administration.
  • Lead communication and support for premium members (e.g., Foundation and Club 97).
  • Oversee monthly reports on rejected payments and lapsed members, including follow-up.
  • Maintain clean, accurate membership data and ensure subscription accuracy.
  • Coordinate with TPF on membership pack fulfillment and ensure timely delivery.
  • Execute outbound campaigns (eDMs, SMS, calls) to drive membership and ticket sales.
  • Support marketing plans for match day ticket sales alongside the Marketing and Consumer Business teams.
  • Build seasonal ticketing events and implement ticketing strategies to grow revenue and attendance.
  • Manage internal/external ticket requests and assist with Finals Series ticketing.
  • Clean and import new data into the membership system efficiently.
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