Membership & Ticketing Operations Manager - Manly Warringah Sea Eagles
The Manly Warringah Sea Eagles are entering an exciting new chapter.
With continued growth across Membership and Ticketing, record crowds and an incredibly passionate Member and supporter base, we're looking for an experienced operational leader to help deliver an outstanding experience for our Members and fans.
Reporting to the Head of Consumer, this role will lead the day-to-day operations of the Club's Membership and Ticketing program, ensuring every interaction with our Members reflects the pride, professionalism and passion of the Sea Eagles.
This is an opportunity for someone who thrives on organisation, enjoys improving processes and loves creating exceptional customer experiences.
About the Role
As the Membership & Ticketing Operations Manager, you'll be responsible for the successful planning, coordination and delivery of the Club's Membership and Ticketing operations. Working closely with internal stakeholders and external providers, you'll oversee everything from membership fulfilment and ticketing operations to customer service, reporting, member events and experiences and game day delivery.
You'll play a critical role in ensuring our Membership program continues to evolve while delivering an outstanding experience for every Member and supporter.