The purpose of the position is to provide quality and timely customer service to visitors, members, sponsors, staff and the public of Netball NSW at all times.  This position is vital in making a positive impression to all people, and is responsible for management of all inbound calls and direction of same to the correct department.   The administrative duties attached to this position are wide and varied and are listed in part below.

KEY RESPONSIBILITIES:

Reception & Administration:

• Maintain Reception and front desk to a high standard of presentation.
• Answer and transfer calls in a professional, timely and friendly manner.
• Meet and greet members, sponsors, venue hirers, contractors and other guests.
• Handle general enquiries and customer service.
• Assist the GM - Venue Operations to help drive bookings/sales to maximise venue efficiency and use.
• Manage parking administration for P4 and P7 and broader business requirements; maintain parking schedules and provide timely updates for GM – Venue Operations and CFO when required.