Operations & Administration Manager - Strive Gymnastics
We are looking for an Operations & Administration Manager who can take ownership of the systems, communication and coordination that keep our centre running smoothly.
About the Role
The Operations & Administration Manager is responsible for the smooth day-to-day administration and operational coordination of Strive Gymnastics.
This role is the central point of connection between families, coaches, Duty Managers, the Technical Director, the Competition Coordinator and the Managing Director.
You will manage parent enquiries, enrolments, memberships, customer portal updates, athlete records, medical information, attendance tracking, accounts receivable follow-up, HR administration, staff compliance documentation, daily handovers and fortnightly roster coordination.
You will also coordinate approved coach fill-ins when coaches are sick, unavailable or need to change shifts.
This role does not require you to make technical gymnastics decisions. Coaching standards, athlete progression and program decisions remain with the Technical Director. Your role is to ensure the operational systems, communication and coordination are clear, accurate and consistent