This position will serve as the point of contact during events at the Frost Bank Center, providing the highest level of customer service to a diverse clientele located on the Terrace & Club Levels. This person will perform host/hostess responsibilities to Terrace Suites, Theater Box, Terrace Ledge Box & Courtside Box guests during San Antonio Spurs home games, San Antonio Stock Show & Rodeo Events as well as Frost Bank Center Concerts.   

The concierge will be mobile throughout the event to treat clients and their guests to an exclusive experience by providing quality assurance responsibilities prior to doors opening, learning and sharing event menu offerings, educating guests about the level and club amenities as well as attending to each of our guests’ varied requests throughout the evening.  

What You'll Do

• Prepare the Terrace Suites, Charter Suite Clubs & Theater Box prior to doors opening to ensure the experience is exclusive and distinctive. 

• Welcome, support and service Terrace Suite, Charter Suite Club, & Theater Box clients and their guests. 

• Communicate & ensure resolution for food & beverage needs, cleanliness, directional needs and special requests throughout the event.

• Assist the premium team with gathering menu feedback and information sharing regarding clients and their guests from designated Premium areas. 

• Serve as the main point of contact for select Rodeo & Frost Bank Center Concerts.