Reporting to the Head of Sky Blue Pathways at Sydney FC, you will project manage the team’s administration tasks relating to the successful delivery of participation programs.

To be considered for this role you must have the ability to work with a team as well as simultaneously delivering individually and have the capacity to build strong relationships with internal and external stakeholders to drive collaboration between the groups.

The ideal candidate also has excellent computer literacy, planning skills and is great at adapting in a fast-paced environment. 

Key Responsibilities:

• Deliver all daily customer service components relating to all Sydney FC participation programs, including but not limited to inbound phone calls, email inbox management, credit logging and processing, voucher redemptions, data management and fulfilment of participation benefits.
• Setup all program registrations including designing online website assets, management of the website interface, online website product builds and testing.
• Manage all records for each program, ensuring data, customer and financial accuracy.