As a Ticket Experience Ambassador, you will work out of the Ticket Sales and Service department to assist patrons in the comprehensive ticketing experience. Qualified individuals must be highly motivated with a passion to provide an excellent level of customer service to every fan being serviced. Individuals should be detail-oriented and genuinely enjoy interacting with and helping visitors of Minute Maid Park. Friendly and outgoing personality, possessing both a technologically savvy, problem-solving mindset. 

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with mobile ticketing support on smartphone and tablet devices on Astro’s game days
• Provide Ticket Operations assistance within each of the following gameday elements:
• Assisting fans with day of game purchasing of Astros tickets,