In this position, the incumbent will work hand in hand with our Operations Team handling all aspects of ticket supply chain logistics. With the aid of our in-house automation tools, the Operations Fulfillment Specialist will be responsible for servicing our Members and Customers with their orders via manual fulfillment, phone and email support.

This role combines elements of customer service, advocacy, and system management. Our ideal candidate has experience managing time-sensitive requests in a high-volume environment.