Our vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.

As a Ticket Support Manager, you’ll assist in all aspects of on-site day-to-day operations for the Ticketing and Event Planning and Delivery teams.

You will lead from the front championing our grass court events and on-site ticket operations. You will provide a customer-friendly ticket experience for all tennis fans attending our grass court events. You will be an innovative problem solver with strong communication and collaboration skills. Exceptional attention to detail and task management capabilities are essential to ensure the customer receives exceptional service.

We’re looking for two Ticket Support Managers who will be based at the National Tennis Centre from Monday 27th April, and then be deployed onsite to deliver our Major Events at:

Lexus Birmingham Open (29th May - 7th June 2026) and Lexus Nottingham Open (12th - 21st June 2026)
Lexus Ilkley Open (6th June - 14th June 2026) and Lexus Eastbourne Open (19th June - 27th June 2026)

This role is predominantly based out of National Tennis Centre, and costs incurred for accommodation and travel to and from our event locations will therefore be covered via our expenses policy.