Ticketing Administrator - Chelsea FC

2 hours ago England
Application Deadline - 30th Mar 2026 @ 12:00 am (BST)

JOB FUNCTION: To ensure all supporter enquiries are answered accurately, professionally and in a timely manner, including telephone and email enquiries; supporting directly with seasonal stadium ticket sales for both home and away matches 

Closing Date - 30th March

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.  

Main Responsibilities: 

  •  Answer all enquiries received via telephone, email, in person or by post in an efficient and professional manner
  • Data entry to be precise at all times    
  • Ability to sell products both reactively and pro-actively      
  • Show excellent supporter service skills and professionalism 
  • Point of knowledge to all supporters for the business
  • To work to deadlines and targets both as a team and an individual
  • Promote equal opportunities
  • Processing and fulfilment of season tickets, memberships and match tickets
  • Adhere to departmental policies and procedures
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