The Membership Services Specialist is responsible for providing world-class customer service to Nashville SC season ticket members.  The Membership Services Specialist will manage an assigned base of season ticket member accounts, building strong relationships throughout the year to maximize renewals while delivering an extraordinary fan experience.  This position will report to the Membership Services Manager.
 
 RESPONSIBILITIES:

• Build and maintain strong relationships with assigned season ticket members, driving effective communication through phone calls, emails, face to face meetings, match visits, events and other various channels. 
• Prioritize season ticket member retention and satisfaction as a liaison between the season ticket members and the club.