The Supervisor, Transport Client Services – Guests oversees daily VIP/VVIP transport operations at VIP hotels and stadiums, manages drivers and transport crew, and supports HQ planning, reporting, and coordination to ensure seamless service for FIFA Guests.  
 
Reporting organisationally to the Manager, Transport Client Services -Guests, the Supervisor, Transport Client Services -Guests will be a key member of the FIFA World Cup 2026 Event Transport team, and work in close collaboration with the Bus, Fleet, Arrivals and Departures (A&D), and Venue Transportation Operations to plan the transport and A&D services required before, during and after the tournament to ensure that all Guests receive the correct services in accordance with FIFA’s service standards to ensure a smooth participation at the FWC tournaments.  This includes on match days and non- match days at all official sites including stadiums, Guests’ hotels, the airport and other official sites. 
 
They will be responsible to ensure all Guest related transport information and other related documents, communications, presentations and electronic (web based) information are delivered.