
User Support Technician - Phoenix Suns
12 days ago
USA
Application Deadline -
5th Aug 2025 @ 12:00 am (BST)
Player 15 Group includes several companies and many collaborative departments that support the Phoenix Suns, Phoenix Mercury, and PHX Arena.
Would you like to win championships and create sustained success? Player 15 Group is looking for individuals who are committed to pursuing excellence, win championships, create sustained success and desire to play a role in creating memorable experiences.
We are seeking an experienced and highly motivated Part Time User Support Technician to assist team members with front-line technical support and triage.
What You Will Do:
- Triage front-line Technology Services Helpdesk support requests from end users and make initial resolution attempts.
- Disseminate support requests which cannot be resolved by the front-line team.
- Effectively prioritize incident and problem resolution.
- Be aware of developing support issues and report these to the line manager and/or relevant Technology Services teams in a timely manner.
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