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SCOPE/POSITION OVERVIEW

The Food & Beverage Server is to ensure that all newly seated guests receive immediate attention, take their orders and serve their food and beverage requests promptly and courteously.

QUALIFICATIONS

Thorough knowledge of food and beverage service procedures as would normally be acquired

through a high school education or equivalent, plus one or two years additional years’ experience. 

RESPONSIBILITIES/DUTIES

• Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease. Communicate menu specials and changes; answer questions and take guest orders accurately.
• Ensure that work stations are properly refilled at the beginning and end of every shift.
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved.
• Participate in the continuous cleaning and up-keep of all Food and Beverage areas.
• Serve food and beverage items that meet strict standards, as outlined by the menu specifications work sheets.
• Prepare and serve soft beverages according to specifications prescribed by standard operating procedures.