The Guest Services Representative will support the Kraken Community Iceplex guest experience, point of sale front desk, and programming activity. This will include cross-collaboration with program leaders for youth hockey, adult hockey, figure skating, and in-venue events to maximize efficiency and customer communication. 

Responsibilities:

• Support Kraken Community Iceplex as the premier training facility in the NHL
• Be the VP of Kraken Smiles
• Welcome skaters (young and old, new, and experienced), connect with the guests, make them feel safe and comfortable
• Check in skaters, register skaters, learn to sharpen skates (amazing and unique skill) and how to properly size rental skates
• Get your daily work out in handing out skates and skate aids, returning skates and skate aids, cleaning, and lacing skates