This individual will support Project Managers on various League initiatives to solve the business needs of the NHL, as well as provide day-to-day user support for existing applications, assist with user training, and ensure proper system controls and adherence to internal policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assist Project/Product Manager in project planning, determining critical path, updating timelines, and overall application maintenance 
• Develop business cases to support projects and programs, including identifying stakeholders, defining scope, opportunities, proposed solutions, benefits and risks.
• Collaborate with internal and external customers to gather and analyze business requirements through interviews, evaluation of processes/workflows, and use case analysis; translate business requirements into functional system requirements.