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Ensure that all guests receive immediate attention, have their orders taken and their food and beverage requests promptly and courteously served. Ensure the staff is properly trained and monitored in service techniques and operational procedures. Maintain a positive promotional environment for Ala Carte, Banquet and Special Event service.

QUALIFICATIONS

Thorough knowledge of basic business administration, sanitation practices and state liquor laws as applied to

food and beverage, basic food & beverage sanitation practices, service operational practices and procedures

as would be acquired through two to three years of similar experience in progressively responsible positions. 

RESPONSIBILITIES/DUTIES

• Open and/or close dining room, grill and/or pub, ensuring all areas are clean and accommodating at all times, and in accordance with established quality standards.
• Troubleshoot and make recommendations regarding performance issues relating to staff, menus, equipment and point of sale system.
• Support and assist Servers and Bartenders in their responsibilities when volumes are high.
• Manage labor hours for service staff; maintain appropriate staff levels based on customer volume.